Terms of service

 

Who the Parties Are

The seller: SHAHZAD
Business Registration Number: 45467791
Address: Grankoglen 2, St. 3, 2600 Glostrup
Email: contact@shahzadco.com

The buyer:
The customer purchasing products from SHAHZAD via the online store: www.shahzadco.com

Payment

We accept the following payment methods:

  • MobilePay
  • Visa
  • Mastercard

All payments are processed securely. The amount will be withdrawn from your account once the order is confirmed.

Delivery

We offer shipping within Denmark and selected international destinations.

Processing time: 1-3 business days

Delivery time in Denmark: 2-5 business days

International delivery: Delivery time may vary based on the destination.

Delivery costs will be calculated at checkout.

Right of Withdrawal (Return Right)

You have the right to withdraw from your purchase within 14 days after receiving the product.

To use your right of withdrawal:

Contact us at contact@shahzadco.com within 14 days.

Return the item in its original, unused condition within 14 days after notification.

Return shipping costs are the responsibility of the customer unless the product is defective.

Return Policies

Returned items must be unused and in the same condition as received.

Once we receive the return and inspect the product, we will refund the purchase amount within 7 business days.

Return shipping costs are not refunded unless the product is faulty.

Complaints Procedure

If you experience any issues with your purchase, please contact us as soon as possible at contact@shahzadco.com.

We aim to resolve all complaints within 7 business days.

Conflict Resolution

In case of disagreement, Danish law applies, and disputes can be settled in a Danish court.